Terms of service

Last Modified: 4/1/26

PLEASE READ THESE TERMS OF USE CAREFULLY. By accessing, browsing, and/or using this website (“Site”), owned and operated by Hello Beverages LLC, doing business as HelloSun (“HelloSun,” “we,” “us,” or “our”), you agree to these Terms of Use (“Terms”) without limitation or qualification.

You represent that you are at least eighteen (18) years of age. If you are under eighteen (18), you may only use this Site with the involvement of a parent or legal guardian. If you are under thirteen (13), you may not use this Site under any circumstances.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THIS SITE.

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page, and your continued use of the Site constitutes acceptance of those changes.

Important Notice

These Terms contain disclaimers and limitations of liability. To the fullest extent permitted by law, you agree to indemnify and hold harmless HelloSun, its affiliates, officers, employees, and partners from any claims, damages, or expenses arising from:

  • Your use of the Site

  • Your violation of these Terms

  • Any content you submit

1. Restrictions on Use

All materials on this Site—including text, images, branding, and design—are owned or licensed by HelloSun and are protected by intellectual property laws.

You may:

  • Download one (1) copy for personal, non-commercial use only

You may not:

  • Copy, distribute, modify, or exploit any content without written consent

  • Create derivative works

  • Use materials for commercial purposes

Unauthorized use may result in legal action.

2. User Submissions

Any content you submit (e.g., reviews, photos, testimonials) becomes the property of HelloSun and may be used for marketing or other purposes without compensation.

By submitting content, you:

  • Grant HelloSun a perpetual, royalty-free license to use it

  • Confirm you have the rights to share it

  • Agree it does not violate any laws or rights

You may not submit content that is:

  • Unlawful, defamatory, obscene, or harmful

  • Misleading or fraudulent

3. Privacy Policy

Your use of this Site is also governed by our Privacy Policy. By using the Site, you consent to our data practices as outlined there.

4. Health & Product Disclaimer 

HelloSun products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

Statements made on this Site have not been evaluated by the U.S. Food and Drug Administration (FDA).

HelloSun products are designed to support general wellness, including supporting the skin’s natural response to environmental stressors such as UV exposure. They are not a replacement for sunscreen or medical care.

Always consult a healthcare professional before use, especially if pregnant, nursing, or taking medications.

5. General Disclaimers

Your use of this Site is at your own risk.

ALL CONTENT IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, INCLUDING:

  • MERCHANTABILITY

  • FITNESS FOR A PARTICULAR PURPOSE

  • NON-INFRINGEMENT

We do not guarantee:

  • Accuracy or completeness of information

  • That the Site will be uninterrupted or error-free

6. Limitation of Liability

To the fullest extent permitted by law, HelloSun is not liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, profits, or business opportunities

  • Issues arising from use or inability to use the Site

Total liability shall not exceed the amount you paid to access the Site (if any).

7. Intellectual Property

All trademarks, logos, and branding—including HelloSun—are the property of Hello Beverages LLC.

You may not:

  • Use trademarks without permission

  • Frame or embed the Site

  • Use branding in meta tags or advertising

8. Copyright Infringement (DMCA)

If you believe your copyrighted material has been used improperly, please contact:

hello@enjoyhellosun.com

Include all legally required details in your notice.

9. Acceptable Use

You agree not to:

  • Use the Site unlawfully

  • Attempt to hack, disrupt, or interfere with systems

  • Access the Site from prohibited jurisdictions

You are responsible for compliance with local laws.

10. Termination

We may suspend or terminate your access at any time if you violate these Terms.

11. Third-Party Links

This Site may link to external websites.

HelloSun is not responsible for:

  • Their content

  • Their privacy practices

  • Any damages resulting from their use

Use third-party sites at your own risk.

12. Indemnification

You agree to defend and indemnify HelloSun against any claims resulting from:

  • Your use of the Site

  • Your breach of these Terms

  • Any disruption you cause

13. Miscellaneous

If any provision is found unenforceable, the remainder will remain valid.

14. Accessibility

HelloSun is committed to making its website accessible to all users. We continuously work to improve usability and accessibility standards.

15. Contact

For questions regarding these Terms:

hello@enjoyhellosun.com

Please include your name and contact details.

16. Resale Policy

You may not resell HelloSun products on third-party marketplaces (e.g., Amazon, eBay, Walmart) without written consent.

Unauthorized resale may result in:

  • Termination of purchasing privileges

  • Legal action

17. Assignment & International Sales

We may transfer our rights under these Terms without affecting your rights.

International orders may be fulfilled through third-party partners, and additional terms may apply depending on your location.

18. Subscription Terms & Auto-Renewal

By purchasing HelloSun products through a subscription, you agree to the following:

Subscription Billing

  • Subscriptions are billed on a recurring basis (e.g., every 14 or 28 days) depending on your selected plan.

  • Your payment method will be automatically charged at the start of each billing cycle unless you cancel prior to renewal.

No Commitment – Cancel Anytime

  • You may cancel your subscription at any time.

  • To avoid being charged for the next billing cycle, you must cancel at least 24 hours prior to your next scheduled billing date.

Managing Your Subscription

You may:

  • Pause, skip, or cancel your subscription through your account portal

  • Contact customer support for assistance

Price Changes

HelloSun reserves the right to adjust pricing. You will be notified in advance of any changes, and continued subscription after notice constitutes acceptance.

Failed Payments

If your payment method fails:

  • We may retry the charge

  • Your subscription may be paused or canceled

Promotional Offers

Introductory offers or discounts:

  • May apply only to initial orders

  • May revert to standard pricing upon renewal

19. Refund & Return Policy

We stand behind the quality of HelloSun products and want you to feel confident in your purchase.

Refund Eligibility

  • First-time customers may request a refund within 30 days of delivery

  • Refunds apply only to your first order

Non-Refundable Items

  • Subscription renewals after the first order

  • Opened or used products beyond reasonable trial

  • Orders purchased through unauthorized resellers

Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

  • Contact us within 7 days of delivery

  • We will replace or refund the item at no cost

How to Request a Refund

Email: hello@enjoyhellosun.com
Include:

  • Order number

  • Reason for request

  • Photos (if applicable)

Refund Processing

  • Approved refunds will be issued to the original payment method

  • Processing time may take 5–10 business days

20. Sun Exposure & Product Use Disclaimer (Enhanced Protection)

HelloSun products are designed to support the body’s natural response to environmental stressors, including sun exposure. However:

Not a Substitute for Sunscreen or Medical Protection

HelloSun is not a sunscreen and does not provide SPF protection.

You should always:

  • Follow recommended sun safety practices

  • Use topical sunscreen as appropriate

  • Limit excessive sun exposure

Individual Results May Vary

Responses to HelloSun products may vary based on:

  • Skin type

  • Duration and intensity of sun exposure

  • Individual health and environmental factors

Assumption of Risk

By using HelloSun products, you acknowledge that:

  • Sun exposure carries inherent risks, including sunburn and skin damage

  • You are solely responsible for your sun exposure decisions

Limitation of Liability Related to Sun Exposure

To the fullest extent permitted by law:

HelloSun shall not be liable for:

  • Sunburn

  • Skin damage

  • Long-term effects of UV exposure

  • Any health-related outcomes associated with sun exposure

This applies regardless of whether HelloSun products were used in conjunction with or in place of other sun protection methods.

21. California Proposition 65 Notice

California’s California Proposition 65 (officially known as the Safe Drinking Water and Toxic Enforcement Act of 1986) requires businesses to provide warnings about exposures to certain chemicals identified by the State of California as causing cancer, birth defects, or other reproductive harm.

Important Notice for California Residents

Some HelloSun products may contain trace amounts of naturally occurring or manufacturing-related substances that are listed under Proposition 65.

Accordingly, HelloSun provides the following notice:

WARNING: Consuming this product can expose you to chemicals including, but not limited to, lead and other substances known to the State of California to cause cancer and birth defects or other reproductive harm.

For more information, visit:
https://www.P65Warnings.ca.gov

Context for Consumers

  • These chemicals may be naturally present in ingredients such as minerals, botanicals, or plant-based compounds
  • The presence of a warning does not necessarily mean a product is unsafe
  • Proposition 65 standards are often significantly more stringent than federal safety standards

Limitation of Liability

To the fullest extent permitted by law, Hello Beverages LLC shall not be liable for any claims, damages, or penalties arising from compliance with or disclosure under Proposition 65, including the presence of trace chemicals in amounts deemed acceptable by federal regulatory authorities.